Gainsight Pulse 2026
Wednesday, May 27 – Thursday, May 28, 2026
Caesars Forum, Las Vegas, Nevada
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Pulse 2026 brought the customer success world to Las Vegas.
On May 27 and 28, 2026, Gainsight Pulse gathered customer success, revenue, product, and customer experience leaders for two days dedicated to one big question: how do modern teams drive durable growth in the AI era?
The agenda went beyond traditional CS playbooks, with keynotes, customer stories, tactical sessions, and product insights focused on retention, expansion, automation, and outcome driven customer relationships.
For teams looking to rethink how they serve, grow, and retain customers, Pulse was a chance to learn from Gainsight leaders, hear how companies like Okta, Zendesk, IBM, and Airtable are evolving their customer strategies, and connect with a community built around customer led growth.